Your Privacy Matters
PrimeFix Niagara ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at primefixniagaraappliancerepair.ca or use our appliance repair services.
We collect information you provide directly through booking forms, contact forms, and phone calls, which may include:
We use the information we collect only for legitimate business purposes, including to:
We do not sell or rent your personal data. We only share information with:
Our website uses cookies and similar technologies to ensure proper functionality and to understand how visitors use our site through analytics tools. You can disable cookies in your browser settings at any time, though some features of the website may not function as intended.
We take reasonable physical, technical, and administrative safeguards to protect your personal information against unauthorized access, loss, or misuse. Access to your data is limited to staff and service providers who need it to complete your requested service.
We keep your personal information only as long as necessary to provide our services, comply with legal and tax obligations, and resolve any disputes. When information is no longer required, we securely delete or anonymize it.
Under Canadian Law
In accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:
To exercise any of these rights, contact our privacy officer using the details below. We will respond to your request within a reasonable timeframe as required by law.
Our services and website are intended for adults arranging appliance repair. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.
Our website may contain links to third-party sites, such as manufacturer pages or review platforms. We are not responsible for the privacy practices of those external sites and encourage you to review their policies separately.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.
Last updated: May 20, 2026
Privacy Questions?
To access your information, make a correction, or ask any question about how we handle your data, reach out to your local PrimeFix Niagara office.